Privacy Policy

General Privacy Disclaimer

This is the privacy policy for https://ashleygreensmyth.com. Your privacy matters to me. Whether you’re signing up for a newsletter, booking a session, or simply browsing this website, the only information collected will be what’s necessary to support you with care and professionalism.

When you join the email list, your information is securely stored and managed through Mailchimp. You can unsubscribe or update your preferences at any time, with no hard feelings.

If you book a session, your personal and health-related information is stored in Jane, a secure, encrypted practice management system built for healthcare professionals. Jane is fully compliant with privacy laws in British Columbia. You can learn more about their privacy standards here: Privacy Compliance for Clinics in British Columbia.

This website uses cookies and analytics tools (such as Google Analytics) to better understand how visitors interact with content on this website. This helps us improve our services and user experience. You can choose to disable cookies at any time through your browser settings.

Your personal information will never be shared with or sold to third parties. Your trust is essential to my work, and I’m committed to protecting it always.

Updated December 12, 2025

Information is collected in compliance with the British Columbia PERSONAL INFORMATION PROTECTION ACT.

This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to Us when You purchase Our goods or services, as well as Your own rights to the information We collect.

Please read this Privacy Policy carefully. We will alert You to any changes to this Policy at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). We encourage You to review this Privacy Policy periodically, when You use Our website for any purpose or engage with Us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.

Information That We Collect

We collect a variety of information from You when You visit Our website or make purchases. By accepting this Privacy Policy, You are specifically consenting to Our collection of the data described below, to Our use of the data, to the processing of this data, and to Our sharing of the data with third-party processors as needed for Our legitimate business interests. The information We collect may include:

Personal Data

Financial Data

Financial data is data that is related to Your payment method, such as credit card or bank transfer details. We collect financial data in order to allow You to purchase, order, return, or exchange products or services from Our website and any related mobile apps. We store limited financial data. Most financial data is transferred to Our payment processor, PayPal, or Stripe, and you should review these processors’ Privacy Policy to determine how they use, disclose, and protect your financial data.

How We Use Your Information

Your information allows Us to offer You certain products and services, including the use of Our website, to fulfill Our obligations to You, to customize Your interaction with Our company and Our website, and to allow Us to suggest other products and services We think might interest You. We generally store Your data and transmit it to a third party for processing such as MailChimp. However, to the extent We process Your data, We do so to serve Our legitimate business interests (such as providing You with the opportunity to purchase Our goods or services and interact with Our website or mobile app).

Specifically, We may use the information and data described above to:

1. Create and administer Your account; and
2. Deliver any products or services purchased by You to You; and
3. Correspond with You; and
4. Process payments or refunds; and
5. Contact You about new offerings that We think You will be interested in; and
6. Send You a newsletter or other updates about Our company or website; and
7. Deliver targeted advertising; and
8. Request feedback from You; and
9. Notify You of updates to Our product and service offerings; and
10. Resolve disputes and troubleshoot any problems; and
11. Assist law enforcement as necessary; and
12. Prevent fraudulent activity on Our website or mobile app; and

Use of External Links

External Links

Our website may include hyperlinks to other websites not controlled by Us. We suggest You exercise caution when clicking on a hyperlink. Although We use reasonable care in including a hyperlink on Our own web page, We do not regularly monitor the websites of these third parties, are not responsible for any damage or consequences You suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that You access by a hyperlink, nor are they bound by ours. We encourage You to read the Policies of those third-party websites before interacting with them or making purchases. They may collect different information and by different methods than We do.

Processing Your Information

For the most part, We do not process Your information in-house, but give it to third-party processors for processing. For example, when Stripe takes Your payment information, they are a third-party processor. They process Your payment and remit the funds to Us. So in many instances, it will be necessary for Us to transmit Your information to a third-party processor, as We do not have the capability to perform these functions.

We may, from time to time, process Your data internally.

We may process the following data:

1. Data associated with Your account, such as Your name, address, email address, and payment information.
2. Data about Your usage of Our website, such as Your IP address, geographical information, and how long You accessed Our website and what You viewed.
3. Data that You provide Us in the course of using Our services.
4. Data that You submit to Us when You make an inquiry regarding Our website or offerings.
5. Data related to Your transactions with Us, including Your purchase of Our goods or services. This information may include contact details and payment information.
6. Data that You provide to Us when You subscribe to Our emails or newsletters, including Your email address and contact information.
7. Data that You submit to Us via correspondence, such as when You email Us with questions.
8. Any other data identified in this policy, for the purpose of complying with Our legal obligations, or to protect the vital interests of You or any other natural person.

Security of Your Information

We take all reasonable steps to protect Your personal data and keep Your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information You transmit to Us.

By consent to this Privacy Policy, You acknowledge that Your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of Your data by other parties.

We will notify You promptly of any known breach of Our security systems or Your data which might expose You to serious risk.

Children

This website is not designed for use by children, and We do not knowingly solicit personal data from anyone under the applicable age of consent in Your country. If You are under the applicable age of consent in Your country, do not access or use Our website or related products or services. If You become aware that We have collected data of anyone under the applicable age of consent in Your country, please contact Us so that We may delete that data.

Your Rights

You have certain rights with respect to Your personal data, as outlined below. Note that We may charge You a reasonable fee for actions that You ask Us to take with respect to Your data. In addition, We reserve the right to request that You provide Us with evidence of Your identity before We take any action with respect to the exercise of Your data rights. Further, Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interest, or the law.

Update Account Policy

You have the right to update any information You have provided to Us. To update Your information, please contact Us at connect@ashleygreensmyth.com.

Confirm Personal Data and Its Use

You have the right to request that We confirm what data We hold about You, and for what purposes. You also have the right to confirmation of whether We process Your data or deliver Your data to third-party processors, and for what purposes. We will supply You with copies of Your personal data unless doing so would affect the rights and freedoms of others.

Emails and Communications

You may opt out of receiving future email correspondence from Us by checking the appropriate box when You register for the account or make a purchase. You may change Your communication settings by contacting Us at connect@ashleygreensmyth.com.

Newsletter Privacy

We offer the opportunity for You to volunteer certain information to Us that is used for email and marketing purposes. This information includes, but is not limited to, Your name and email. You will have an opportunity to unsubscribe from any future communications via email.